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401 Unauthorized when adding Social Profile - Facebook Page

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Posted on by Chris Vine

Hi,
Has anyone had when adding a 'Social Profile' - Facebook Page and you login as facebook user (I've been added as a Admin for this company site) and I get the following error

401 - Unauthorized

You're not authorized to access the service.

Microsoft CRM Support struggled to answer this and couldn't provide the answer.

Is there somewhere I need to change in Facebook?

Any help would be greatly appreciated.

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Answers (1)

Chris Vine on at

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RE: 401 Unauthorized when adding Social Profile - Facebook Page

I've just tested and it's working again.
Verified answer

KishoreM on at

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RE: 401 Unauthorized when adding Social Profile - Facebook Page

This might be related to an issue we are currently having with adding FB profiles in Social Engagement. Should be fixed soon. Please check back in a day or two.