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Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Where to create landing page

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Posted on by 29
Hi,
 
in in the customer insights journeys, where to go to have the option to create marketing page - the option for landing page
 
not seeing it.
 
There is only: Real-time journeys and Event Planning.
Settings and Training.
 
Please help.
 
Thank you
 
I have the same question (0)
  • Suggested answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    According to the Microsoft document.
    New customers after August 2023 will only have access to the real-time marketing module.

    The landing page belongs to the outbound marketing module.
    You need to contact the system administrator to enable the outbound marketing module independently.

    If you have any issues enabling it, you can get support by filling out the outbound marketing request form.
    Request an exception to enable outbound marketing
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     
  • AsheshR Profile Picture
    29 on at
    Hello,
     
    what is the alternative to create landing pages, without using the Outbound Marketing Module?
  • Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    Please refer to the following link which may be helpful.
     
    Best Regards,
    Dengliang Li
     
  • Fiona_Tiernan Profile Picture
    421 Moderator on at
    Good morning,

    As Dengliang Li has advised below, Landing Pages are not available in Real Time without going through the workaround as outlined by Megan V Walker. 

    Out of interest, what is it that you are using the marketing page for? As there may be an alternative option I can advise available in the Real Time area.

    Kind regards,
    Fiona

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