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Where to create landing page

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Posted on by AsheshR

Hi,

in in the customer insights journeys, where to go to have the option to create marketing page - the option for landing page

not seeing it.

There is only: Real-time journeys and Event Planning.

Settings and Training.

Please help.

Thank you

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Fiona_Tiernan 386 Super User 2025 Season 1 on at

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Where to create landing page

Good morning,

As Dengliang Li has advised below, Landing Pages are not available in Real Time without going through the workaround as outlined by Megan V Walker.

Out of interest, what is it that you are using the marketing page for? As there may be an alternative option I can advise available in the Real Time area.

Kind regards,
Fiona
Dengliang Li Microsoft Employee on at

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Where to create landing page

Hi,

Please refer to the following link which may be helpful.

How To Create Real-time Marketing Landing Pages in D365 (meganvwalker.com)

Best Regards,
Dengliang Li
AsheshR 12 on at

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Where to create landing page

Hello,

what is the alternative to create landing pages, without using the Outbound Marketing Module?
Suggested answer

Dengliang Li Microsoft Employee on at

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Where to create landing page

Hi,

According to the Microsoft document.

Real-time journeys transition FAQs - Dynamics 365 Customer Insights | Microsoft Learn

New customers after August 2023 will only have access to the real-time marketing module.

The landing page belongs to the outbound marketing module.

You need to contact the system administrator to enable the outbound marketing module independently.

Guidance for existing customers

If you have any issues enabling it, you can get support by filling out the outbound marketing request form.
Request an exception to enable outbound marketing

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
If you have further questions, please feel free to contact me .

Best Regards,
Dengliang Li