Hi everyone,
Two questions regarding the process within the collections when dealing with open invoices/activities.
1. when i change the status of an Open Transaction into 'promise to pay' D365 will or can create a Follow up task. However when going to that follow up task under Open activities, there is no option to assign it to another person at all(the responsible)..basically the task cannot be maintained.
2. Can the status of an Open transaction be maintained or are they system options only? I would like to add something like, handed over to debt collector.
thx.
GJ
