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Is it possible to use the automated workflow in customer journey as a tile? If so, how?
Hey there! Whats the business/use case for this? What are you wanting to achieve?
Hi Christian-Digitalfeet,
The documentation from Microsoft says that it is possible to trigger a Power Automate Flow from a custom trigger in a Real-Time Journey.
Raise triggers from a journey to run another journey or Power Automate flow (Dynamics 365 Marketing) | Microsoft Docs
Trigger Power Automate flows from real-time marketing journeys - Dynamics 365 Marketing Forum Community Forum
If you want to use Power Automate flow in the Outbound Marketing Customer Journey, you need use Custom Channel tile.
Here is an example.
(+) Help with setting custom channel - Dynamics 365 Marketing Forum Community Forum
Thank you so much Leah Ju. Great help!
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