Announcements
Is it possible to use the automated workflow in customer journey as a tile? If so, how?
Hey there! Whats the business/use case for this? What are you wanting to achieve?
Hi Christian-Digitalfeet,
The documentation from Microsoft says that it is possible to trigger a Power Automate Flow from a custom trigger in a Real-Time Journey.
Raise triggers from a journey to run another journey or Power Automate flow (Dynamics 365 Marketing) | Microsoft Docs
Trigger Power Automate flows from real-time marketing journeys - Dynamics 365 Marketing Forum Community Forum
If you want to use Power Automate flow in the Outbound Marketing Customer Journey, you need use Custom Channel tile.
Here is an example.
(+) Help with setting custom channel - Dynamics 365 Marketing Forum Community Forum
Thank you so much Leah Ju. Great help!
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Jump in, show your community spirit, and win prizes!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Nagaraju_Matta 121
ManoVerse 73 Super User 2026 Season 1
Abhilash Warrier 66 Super User 2026 Season 1
