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Customer experience | Sales, Customer Insights,...

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Integration of MS CRM and WhatsApp Business API

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Posted on by _nanu2208

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Hi,

I want to integrate whatsapp business API with MS CRM. I can see there are two ways.

1. Using Business Solution Provider

2. Run your own infrastructure and solution using docker/Minikube,webhook(not sure how to use it).

So, What is the the best way for integration?

2. Are both these options paid? Is there any cost wise difference?

Thanks in Advance

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Adrian Begovich 1,027 Moderator on at

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Hi _nanu2208,

This tutorial explains how to integrate Microsoft Dynamics with WhatsApp using the tyntec WhatsApp Business connector and Power Automate Flow.

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