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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / You do not have {0} pe...
Customer experience | Sales, Customer Insights,...
Answered

You do not have {0} permission to access {1} records error

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Posted on by Chrisbra22

Hi, in a Prod environment, users are getting this error when opening Accounts and Contacts records.  Their Security Roles have full Organization Read/Write/Create/Append/Append To rights.  They can push through the error but it is popping up frequently and is causing unnecessary concern.  

pastedimage1638828007534v1.png

Is there a fix for this within the Security Role with an ancillary permission?  Is this a MS ticket?  Any help is greatly appreciated!  

Thanks in advance.  

I have the same question (0)
  • Verified answer
    NODAL Profile Picture
    NODAL 860 on at

    Hi Chris,

    This can be due to following reasons.

    1] There can be some Processes (Plugins/Workflows/Actions) registered on these entities and calling user's(Maybe Service accounts) access might got removed. (Check system jobs)

    2] There can be some JS API calls from some entities (Maybe Ref. data) on which logged in user might not have access.(Check chrome Dev tools "Network Tab")

    Thanks.

  • Verified answer
    Venkatesh Nadar Profile Picture
    Venkatesh Nadar Microsoft Employee on at

    Hi,

    Add the privileges(prvReadmsdyn_fieldservicesetting, prvReadmsdyn_schedulingparameter) for the users.

    let us know how it works.

    Regards,

    Venkatesh N

  • Moh Helper Profile Picture
    Moh Helper 250 on at

    Hi ,

    When this problem occurs , can you ask the user to press F12 and see what is exactly the problem ?

    You can find the information in the "network" or "console" tab.

    Kr,

    M.Helper

  • Suggested answer
    Chrisbra22 Profile Picture
    Chrisbra22 on at

    Venkatesh Nadar That seems to have worked.  Is there an explanation, or that is just something needed bc of the Accounts relationship to Field Service settings?

    Also, I find it odd that these privileges are not natively included in all OOB security roles.  This role was copied from an OOB role.  

    Either way, thanks!

  • Verified answer
    Venkatesh Nadar Profile Picture
    Venkatesh Nadar Microsoft Employee on at

    Hi,


    The account form will cause the issue because it is loading account.library.js web resource and which requires fssetting privileges.

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Regards,

    Venkatesh N

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