web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer Service forum

Dynamics Portal - User created records displayed as SYSTEM

(0) ShareShare
ReportReport
Posted on by 147

Dear all,

I am implementing a portal solution (customer service) and created a little entity form (based on customer entity). As a portal user with admin rights I am able to create the record, however in Dynamics 365 the contact is created with the user "SYSTEM" (as owner, created by, changed by). I checked the option "Assign current user" in the entity form setup screen and configured the "created by" field as the search attribute. Additionally I have created a custom web role with scope "global" and assigned it to the web site.

Does anyone know a solution on how to proceed?

Thank you and best regards,

Philipp

Categories:
I have the same question (0)
  • Suggested answer
    Guido Preite Profile Picture
    54,086 Moderator on at

    crm fields owner, createdby, modifiedby are linked to crm users (systemuser entity)

    portal users are from contact entity, and contacts can't be the owner, createdby,modifiedby of a crm record.

    what do you expect exactly?

  • Philipp Focust Profile Picture
    147 on at

    Hi Guido,

    thank you for your fast response. I was trying to test the creation of records from portal users and having them assigned to them, as they are the one's creating them. Therefore I marked the checkbox "Assign current user", which I thought implies the creation of a new record with the portal users credentials, otherwise I am not quite sure about the meaning of this checkbox.

    Best regards,

    Philipp

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Customer Service

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans