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When Dynamics CRM Case Created, Create SharePoint List Item.

Posted on by 20

I created this flow to create a SharePoint list when a new Dynamics CRM case created, in the flow run there is no error it is succeeded but I cannot find any items in the SharePoint list.

Any help please what I miss in the flow.

pastedimage1643199514890v1.png

  • Ghada Mehrez Profile Picture
    Ghada Mehrez 20 on at
    RE: When Dynamics CRM Case Created, Create SharePoint List Item.

    Thanks a lot it works pretty well :)

  • Verified answer
    Bipin D365 Profile Picture
    Bipin D365 28,958 Super User on at
    RE: When Dynamics CRM Case Created, Create SharePoint List Item.

    Hi,

    Have you added another Compose action for Team Name?

    Please add Compose Action as shown below and then run your flow to see the value of Team name.

    CR97.PNG

    Can you also validate if Case record Owner's Team is the correct Team.

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • Ghada Mehrez Profile Picture
    Ghada Mehrez 20 on at
    RE: When Dynamics CRM Case Created, Create SharePoint List Item.

    Noted :) here is the screenshot, I joined the meeting:

    pastedimage1644408914094v1.png

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,958 Super User on at
    RE: When Dynamics CRM Case Created, Create SharePoint List Item.

    Hi,

    If you are available then we can connect on Teams to resolve your issue.

    Please join below meeting -

    teams.microsoft.com/.../0

    In your previous reply you have added screenshots - What I was asking is you have Compose action box, if you can expand the compose action so that Value will be visible for me to understand what is happening.

    Second - If you can add another compose Action and select Team Name from dynamic content and run your flow then send me the screenshot with Compose box expanded.

    I hope you understood what I am asking.

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • Ghada Mehrez Profile Picture
    Ghada Mehrez 20 on at
    RE: When Dynamics CRM Case Created, Create SharePoint List Item.

    Bipin Kumar Sorry I didn't get what you mean

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: When Dynamics CRM Case Created, Create SharePoint List Item.

    Hi Ghada Mehrez ,

    That is the one way you creating through power automate.

    There is another way to create the folder of case while just integrating the SharePoint with dcrm.

    https://youtu.be/Fnp9krCTqX0

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,958 Super User on at
    RE: When Dynamics CRM Case Created, Create SharePoint List Item.

    Hi,

    Can you show me what data it is getting returned for Owner's Team and add another compose action for Team name to see the value?

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • Ghada Mehrez Profile Picture
    Ghada Mehrez 20 on at
    RE: When Dynamics CRM Case Created, Create SharePoint List Item.

     Bipin Kumar  Many thanks noted now I adjusted it as the screen below but I still have the same error

    pastedimage1644331860434v1.png

    pastedimage1644331907478v2.png

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,958 Super User on at
    RE: When Dynamics CRM Case Created, Create SharePoint List Item.

    Hi,

    As I mentioned earlier you will need to Team Name in your condition from newly added action instead of using Owner's Team.

    I still see you are using Owner's Team in condition, please use Team Name. Please see my image posted in previous reply

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • Ghada Mehrez Profile Picture
    Ghada Mehrez 20 on at
    RE: When Dynamics CRM Case Created, Create SharePoint List Item.

     Bipin Kumar  here I applied get record action but I still have the same error:

    Could you help me I don't know why this error still accure 

    pastedimage1644324412255v1.png

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