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Merging with this functionality:
does not merge the messages of the contacts.
How to merge the contacts without losing the messages?
I did the merge procedure as mentioned in the below document.
docs.microsoft.com/.../merge-duplicate-records-accounts-contacts-leads
In my case messages from both the contacts merged and then I neutralised the duplicate messages.
Try following the merge procedure as given in the above document. The problem will be solved.
Regards.
We are using Standard CRM Contact Merge Function.
Everything works when merging, but Social Pane Activity Entities are not merged successfully
- like (Post, Postcomment)
If we are able to move them as a workaround, we would lose the owner of these records in the display of social pane on the Master Contact
Hi partner,
What's the message mean in your case?
I tried to merge contacts and found that emails for all contacts had been kept.
In the below picture, the Email1 and Emial2 was from 2 different contacts before merged.
Regards,
Leo
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Muhammad Shahzad Sh...
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Ramesh Kumar
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David Shaw_UK
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