Need suggestions on integrating Flight booking and hotel booking in D365 F&O

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Posted on by Harikiran BM

Hello All,

I’m analyzing possible ways of integrating flight booking and hotel booking in D365 F&O expense management similar to SAP concur travel and expense booking.

Can you please let me know what all the ways can we achieve this if it’s possible in D365 F&O?

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Kevin Xia Microsoft Employee on at

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Hi,

Depending on your problem, it seems that you have questions about Dynamics 365 integration with third-party applications. There are several methods to choose from:

Third-Party Integration: You can consider integrating with existing flight booking and hotel booking providers. By establishing integrations with external vendors, you can directly log into the relevant booking systems from D365 F&O and synchronize booking information into the expense management module.

Custom Development: If there are no ready-made solutions available, you can consider implementing the desired flight booking and hotel booking functionality through custom development. Using D365 F&O’s development tools and APIs, you can write custom code and integrate with the systems of airlines and hotel providers. You can refer to this document: How to integrate third party applications with Microsoft Dynamics 365 (linkedin.com)

You can choose the right plan for your specific business needs and technical capabilities.

Best regards,

Kevin
André Arnaud de Cal... 307,445 Super User 2026 Season 2 on at

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Hi Harikiran,

Can you explain how SAP Concur is supporting your requirement?
Harikiran BM 39 on at

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Hi Andre,

In SAP concur it shows different flight booking options of different airlines, reserving the seat, various cost preference, hotel booking options, so in a similar way we wanted to integrate the same feature in D365 F&O, currently in expense management of F&O I don't see the options of reserving a flight and hotel. So, this is something I'm currently researching into by finding out all the possible ways.
André Arnaud de Cal... 307,445 Super User 2026 Season 2 on at

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Hi Harikiran,

There is indeed no online booking system embedded in de expense management app. You can consider creating this yourself with an own preferred booking company.