Need suggestions on integrating Flight booking and hotel booking in D365 F&O

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Posted on by Harikiran BM

Hello All,

I’m analyzing possible ways of integrating flight booking and hotel booking in D365 F&O expense management similar to SAP concur travel and expense booking.

Can you please let me know what all the ways can we achieve this if it’s possible in D365 F&O?

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Kevin Xia Microsoft Employee on at

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Hi,

Depending on your problem, it seems that you have questions about Dynamics 365 integration with third-party applications. There are several methods to choose from:

Third-Party Integration: You can consider integrating with existing flight booking and hotel booking providers. By establishing integrations with external vendors, you can directly log into the relevant booking systems from D365 F&O and synchronize booking information into the expense management module.

Custom Development: If there are no ready-made solutions available, you can consider implementing the desired flight booking and hotel booking functionality through custom development. Using D365 F&O’s development tools and APIs, you can write custom code and integrate with the systems of airlines and hotel providers. You can refer to this document: How to integrate third party applications with Microsoft Dynamics 365 (linkedin.com)

You can choose the right plan for your specific business needs and technical capabilities.

Best regards,

Kevin

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André Arnaud de Cal... 301,146 Super User 2025 Season 2 on at

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Hi Harikiran,

Can you explain how SAP Concur is supporting your requirement?

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Harikiran BM 39 on at

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Hi Andre,

In SAP concur it shows different flight booking options of different airlines, reserving the seat, various cost preference, hotel booking options, so in a similar way we wanted to integrate the same feature in D365 F&O, currently in expense management of F&O I don't see the options of reserving a flight and hotel. So, this is something I'm currently researching into by finding out all the possible ways.

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André Arnaud de Cal... 301,146 Super User 2025 Season 2 on at

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Hi Harikiran,

There is indeed no online booking system embedded in de expense management app. You can consider creating this yourself with an own preferred booking company.

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