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Dynamics 365 general forum

doesn't receive forwarded email in Inbox

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Posted on by Microsoft Employee

Hi

I forwarded 3 email (with difference domain) to one email that added in My CRM.

email address set in My CRM: lead@company.com

the forwarded emails:  lead@example1.com , lead@example2.com, lead@example3.com

forwarding is Ok and we working with this around a year by outloock. but I can't receive that's 3 incoming mail in My CRM on lead@company.com

send and receive with lead@company.com in CRM is working perfectly. 

I used dynamic 365 and Email router

thank's

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