Dynamics 365 not able to export the data into excel using advanced find

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Posted on by EmployeeOcta

Whenever i am trying to extract the data from within CRM using advanced find into excel, it just show loading kind of popup , which just revolves around and nothing happens into that.

can anyone suggest what could be the issue.

one more point is that , this is happening after the upgrade of online crm from 8.2 to 9.0 version.

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gdas 50,091 Moderator on at

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RE: Dynamics 365 not able to export the data into excel using advanced find

In addition you may also check browser settings for file downloads .

Try to browse different site and download something see how it's behaves.

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Mahadeo Matre 17,021 on at

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RE: Dynamics 365 not able to export the data into excel using advanced find

it looks like firewall issue.. it might be your organization network is blocking file downloads..

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EmployeeOcta 6 on at

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RE: Dynamics 365 not able to export the data into excel using advanced find

it's getting download when i connect to the client network but not in our organization network.

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Arun Vinoth 11,615 Moderator on at

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RE: Dynamics 365 not able to export the data into excel using advanced find

Verify if it’s machine/browser/user specific issue by login into another machine/browser/user and this helps.

Also check for any popup blockers, trusted sites, kind of settings to troubleshoot.

Try different options like static sheet, dynamic sheet, different views, different record count, different column list, different entity to troubleshoot.

By default exported excel data can be reimported after bulk edit, so see if any calculated field, or associated lookup is causing the trouble.

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gdas 50,091 Moderator on at

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RE: Dynamics 365 not able to export the data into excel using advanced find

Hell,

Is this happening for all entity? If you select only few column then you can export the result or not ?

Are you getting any error ?

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RaviKashyap 55,410 Moderator on at

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RE: Dynamics 365 not able to export the data into excel using advanced find

Hi,

Did you try different browser or inprivate/ingognito mode?

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