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Dynamics 365 not able to export the data into excel using advanced find

Posted on by

Whenever i am trying to extract the data from within CRM using advanced find into excel, it just show loading kind of popup , which just revolves around and nothing happens into that.

can anyone suggest what could be the issue.

one more point is that , this is happening after the upgrade of online crm from 8.2 to 9.0 version.

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  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Dynamics 365 not able to export the data into excel using advanced find

    In addition you may also check browser settings for file downloads .

    Try to browse different site and download something see how it's behaves.

  • Suggested answer
    Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at
    RE: Dynamics 365 not able to export the data into excel using advanced find

    it looks like firewall issue.. it might be your organization network is blocking file downloads..

  • EmployeeOcta Profile Picture
    EmployeeOcta on at
    RE: Dynamics 365 not able to export the data into excel using advanced find

    it's getting download when i connect to the client network but not in our organization network.

  • Suggested answer
    Arun Vinoth Profile Picture
    Arun Vinoth 11,613 on at
    RE: Dynamics 365 not able to export the data into excel using advanced find

    Verify if it’s machine/browser/user specific issue by login into another machine/browser/user and this helps.

    Also check for any popup blockers, trusted sites, kind of settings to troubleshoot.

    Try different options like static sheet, dynamic sheet, different views, different record count, different column list, different entity to troubleshoot.

    By default exported excel data can be reimported after bulk edit, so see if any calculated field, or associated lookup is causing the trouble.

  • gdas Profile Picture
    gdas 50,085 on at
    RE: Dynamics 365 not able to export the data into excel using advanced find

    Hell,

    Is this happening for all entity? If you select only few column  then you can export the result or not ?

    Are you getting any error ?

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Dynamics 365 not able to export the data into excel using advanced find

    Hi,

    Did you try different browser or inprivate/ingognito mode?

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