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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Is there a way to get the currently running Guides session from PowerApps?

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Posted on by 10

Set the PowerApps link to the first Step action of the first task in Guide.
Launch the Guides app from Hololens2, start Guide in Operator and start training.
In the first Step, launch PowerApps.
In PowerApps, you will enter special information not found in Guides, which will be stored in the original DataVerse table.
For example, the work management ID, the temperature of the day, etc.
Can I get the currently running Guides session from PowerApps?

When multiple people start Hololens2 Guides at the same time and write information in PowerApps, it is not clear which session the information is from.

Please let me know if there is a way to do this.

I have the same question (0)
  • Suggested answer
    DavePinch Profile Picture
    Microsoft Employee on at

    This is not possible at the moment, but I encourage you to submit feedback at https://aka.ms/GuidesIdeas so others can provide feedback as well. We are looking into ways to make integration easier. In the meantime, you will need to correlate data based on timestamp.

  • mameo Profile Picture
    10 on at

    So there is currently no way to do this.

    I have submitted this to GuidesIdeas.

    Thank you very much.

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