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Interest Fee

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Posted on by Hossein.K

6,648

Hi guys,

I face this error.What is the reason?

No interest notes were created because the interest calculation did not result in any fees or interest charges.

Setting of Interest form:

Setting of Interest Calculation form:

Error:

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Sales and Marketing

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André Arnaud de Cal... 301,130 Super User 2025 Season 2 on at

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Hi Hossein,

This means that the interest calculation had nothing to create. Can you elaborate on your settings and expected result of open customer invoices?

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Hossein.K 6,648 on at

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Hi André,

This error occurs when I set field "fee in currency" and field "charge customer when interest exceeds" in interest form and after run interest calculation form.

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Ludwig Reinhard Microsoft Employee on at

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Hi Hossein,

Can you provide more details on the way how the interest calculation is setup?

Would be great if you could attach some screenprints.

Many thanks and best regards,

Ludwig

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Hossein.K 6,648 on at

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Hi Ludwig,

I provided more information and added some images to the topic. Updated now.

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Ludwig Reinhard Microsoft Employee on at

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Hi Hossein,

Thank you for that.

Does your customer K1...33 have open invoices in IRR?

Another thing that you can check is the effective date field. You entered 10 September 2018. Can you add an alternative date in the past, such as 01 Jan 2018?

Best regards,

Ludwig

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Hossein.K 6,648 on at

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Hi Ludwig,

my customer K1...33 have open invoices in IRR and also period of date is correct.

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Ludwig Reinhard Microsoft Employee on at

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Hi Hossein,

Mmmhh. Do you have all setups for the interest calculation in place especially the linkage between your interest code and the posting profile?

If you remove the customer filter in a demo/test environment, do you get an output? That is, does this calculation work in general if you test this in a different system?

Best regards,

Ludwig

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Hossein.K 6,648 on at

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Hi Ludwig,

thanks for your follow up.

I think all setting are correct.when I set field "fee in currency" and field "charge customer when interest exceeds" in interest form set by value ZERO,it works correctly but when change value I face error.

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André Arnaud de Cal... 301,130 Super User 2025 Season 2 on at

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Hi Hossein,

What is the outcome (amount) of the interest calculation when you set it to zero? Is it below or above 10?

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Galyna Fedorova 3,566 on at

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Hi Hossein,

I think that second warning message is telling you that you don't have correct linkage of interest code to posting profile: "No interest notes were created because valid interest terms could not be found or the interest calculation did not result in an interest charge for any customer." Could you please also share posting profile setup, do you have Interest code set there? In addition to that could you please share invoice amount that meet interest criteria?

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