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Interest Fee

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Posted on by Hossein.K

6,646

Hi guys,

I face this error.What is the reason?

No interest notes were created because the interest calculation did not result in any fees or interest charges.

Setting of Interest form:

Setting of Interest Calculation form:

Error:

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Hossein.K 6,646 on at

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RE: Interest Fee

I thank very much André Arnaud and Ludwig Reinhard.
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Hossein.K 6,646 on at

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RE: Interest Fee

My problem solved.My mistake was, I had some transaction with another posting profile before for this customer and also I set

"charge customer when interest exceeds" to zero.

Because the answer to all of you helped me, I verified those.
Hossein.K 6,646 on at

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RE: Interest Fee

Hi André,

It is above 10
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Galyna Fedorova 3,566 on at

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RE: Interest Fee

Hi Hossein,

I think that second warning message is telling you that you don't have correct linkage of interest code to posting profile: "No interest notes were created because valid interest terms could not be found or the interest calculation did not result in an interest charge for any customer." Could you please also share posting profile setup, do you have Interest code set there? In addition to that could you please share invoice amount that meet interest criteria?
André Arnaud de Cal... 294,251 Super User 2025 Season 1 on at

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RE: Interest Fee

Hi Hossein,

What is the outcome (amount) of the interest calculation when you set it to zero? Is it below or above 10?
Hossein.K 6,646 on at

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RE: Interest Fee

Hi Ludwig,

thanks for your follow up.

I think all setting are correct.when I set field "fee in currency" and field "charge customer when interest exceeds" in interest form set by value ZERO,it works correctly but when change value I face error.
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Ludwig Reinhard Microsoft Employee on at

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RE: Interest Fee

Hi Hossein,

Mmmhh. Do you have all setups for the interest calculation in place especially the linkage between your interest code and the posting profile?

If you remove the customer filter in a demo/test environment, do you get an output? That is, does this calculation work in general if you test this in a different system?

Best regards,

Ludwig
Hossein.K 6,646 on at

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RE: Interest Fee

Hi Ludwig,

my customer K1...33 have open invoices in IRR and also period of date is correct.
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Ludwig Reinhard Microsoft Employee on at

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RE: Interest Fee

Hi Hossein,

Thank you for that.

Does your customer K1...33 have open invoices in IRR?

Another thing that you can check is the effective date field. You entered 10 September 2018. Can you add an alternative date in the past, such as 01 Jan 2018?

Best regards,

Ludwig
Hossein.K 6,646 on at

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RE: Interest Fee

Hi Ludwig,

I provided more information and added some images to the topic. Updated now.

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