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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Error emailing vendor ...
Finance | Project Operations, Human Resources, ...
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Error emailing vendor payment remittance

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Posted on by STran 70

This issue started last week and we have not had any changes to our Dynamics GP (on-premise).  We have Outlook 365 (cloud) and I suspect something might have changed on that end.  Not sure but O365 tech support asked me to contact the Dynamics side to see if there's a solution.  When I start the to process the payment remittance process it comes up with "An unknown error occurred."  I'm attaching a video of the issue.

  [View:/cfs-file/__key/communityserver-discussions-components-files/32/GP-Email-Failure.mp4:320:240]

Categories:
Microsoft Dynamics GP
  • StefanieC Profile Picture
    StefanieC 434 on at
    RE: Error emailing vendor payment remittance

    Yes.  You need to follow these two articles:

    https://learn.microsoft.com/en-us/dynamics-gp/whats-new/multi-factor-authentication

    https://community.dynamics.com/gp/b/dynamicsgp/posts/microsoft-dynamics-gp-fall-2020---multi-factor-authentication#:~:text=First%2C%20go%20to%20the%20Company%20E-Mail%20Settings%20window,prompted%20for%20the%20Azure%20Admin%20credentials%20to%20authenticate.

  • Alaa Ramadan Profile Picture
    Alaa Ramadan 4,090 on at
    RE: Error emailing vendor payment remittance

    One thing I'm not sure about. even if we are on GP 18.4.xxx do we still need to make any change in Exchange and GP such as App registeration?

  • Suggested answer
    JanelleM Profile Picture
    JanelleM on at
    RE: Error emailing vendor payment remittance

    Hi,

    Below is another blog regarding basic authentication and modern for GP that will provide some additional information from a GP stand point.

    community.dynamics.com/.../microsoft-dynamics-gp-exchange-email---basic-deprecation-reminder

    Thank you,

    Janelle

    Microsoft GP Support

  • Don Wisch Profile Picture
    Don Wisch 660 on at
    RE: Error emailing vendor payment remittance

    This might have something to do with your issue

    techcommunity.microsoft.com/.../3609437

    What version of GP are you on?

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