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UTM tracking in contact information

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Posted on by SachaDMB

Hi everyone,

The company I work for is currently using D365 for marketing purposes but there is something bothering me.

When creating emails leading to landing pages, I am willing to use UTM to analyze traffic coming to my website.

Let's say Mr X has opened my email and clicked on the tracked link containing UTM.
I would like to be able to see those UTM in D365, so I can segment my database and send personalized emails and retargeting campaigns.

The landing page would have different sources of traffic and this is why I would like to know where people are coming from and what the results of my emails campaigns are.

I didn't find anything about that on that forum, and I am wondering if anyone could assist me with that.

Thanks for you help.

Best regards,
Sacha

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Gus 183 on at

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UTM tracking in contact information

UTM tracking works well in CIJ, it's in setup. https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-utm
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Nya 29,056 on at

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RE: UTM tracking in contact information

Hi Sacha,

The UTM tracking is not supported well for now.

Here are some ideas posted by others.

You can vote for them to drive the issue to be resolved.

Microsoft Idea · Automizing Email UTM (dynamics.com)

Microsoft Idea · UTM Tracking (dynamics.com)

Or you can post your own proposal in the Ideas forum.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya