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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / While reversing the re...
Finance | Project Operations, Human Resources, ...
Answered

While reversing the received RMA I am getting an inventory period closed error.

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Posted on by Rohini Badwe 45

Hello All,

We are using Microsoft Dynamics AX 2012 R3.

We have a return order wth received status, the packing slip is already generated. and so the inventory transaction is created on date 2/24/2022, see below:

pastedimage1648026390021v1.png

pastedimage1648026507145v2.png

For some reason, the user wants to reverse the packing slip. i tried to do so by clicking on the cancel packing slip button:

but I am getting this error "The Packing slip correction cannot be posted to the original accounting date when the inventory period is closed. The accounting date has been moved to the first day in the next open inventory period"

pastedimage1648026602674v3.png

Is there any way to reverse the posted packing slip without opening the closed period?

Your advice will be very helpful.

I have the same question (0)
  • GanapathyS Profile Picture
    GanapathyS 75 on at

    Hello rohini badwe,

    community.dynamics.com/.../171597

    hope this helps.

    thanks and regards

  • Rohini Badwe Profile Picture
    Rohini Badwe 45 on at

    Hello Ganapathy,  Thanks for your reply.

    The solution mentioned in the above link is not working for us, as we are facing issues with RO and not with the PO.

    Is there any other way to solve this?

  • Verified answer
    Mehdi AMRANI Profile Picture
    Mehdi AMRANI 1,422 on at

    Hi Rohini,

    Unfortunately, you can't reverse a RMA Packing slip for a closed Periode without opening it.

    Regards,

    Mehdi

  • Rohini Badwe Profile Picture
    Rohini Badwe 45 on at

    Hello Mehdi,

    Thanks for your prompt reply.

    Finally, we have decided to invoice the above RMA and create a new sales order to balance the Inventory transaction. I hope this will not create another issue.

  • Suggested answer
    Mehdi AMRANI Profile Picture
    Mehdi AMRANI 1,422 on at

    Hi Rohini,

    It's the corrct way to do it. to close the point you can verfify the answer so it can be helfull for the community.

    Regards,

    Mehdi

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