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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Unable to Assign Security Roles to Disabled Users

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I have created users in Microsoft 365 and assigned each a D365 license. Then I tried to assign a security role to each of these disabled users in D365. It fails every time. What is the solution?

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  • Suggested answer
    AJ-22040756-0 Profile Picture
    Microsoft Employee on at

    Hi Partner,

    If it is On-Premise environment, you can check the parameter named as "allowRoleAssignmentOnDisabledUsers" in OrgDBOrgSettings   

    You can refer the article:

    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/admin/create-users-assign-online-security-roles

    https://support.microsoft.com/en-us/help/2691237/orgdborgsettings-tool-for-microsoft-dynamics-crm 

    If you are trying in an online environment, I am afraid to say that you have to raise a support request with MS inorder to verify the same. 

  • RyanN Profile Picture
    Microsoft Employee on at

    Hi Motom

    Is this question specific to Guides or a general D365 question?

    Ryan

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