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Unable to Assign Security Roles to Disabled Users

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Posted on by motom

I have created users in Microsoft 365 and assigned each a D365 license. Then I tried to assign a security role to each of these disabled users in D365. It fails every time. What is the solution?

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AJ-22040756-0 on at

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Hi Partner,

If it is On-Premise environment, you can check the parameter named as "allowRoleAssignmentOnDisabledUsers" in OrgDBOrgSettings

You can refer the article:

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/admin/create-users-assign-online-security-roles

https://support.microsoft.com/en-us/help/2691237/orgdborgsettings-tool-for-microsoft-dynamics-crm

If you are trying in an online environment, I am afraid to say that you have to raise a support request with MS inorder to verify the same.

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RyanN on at

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Hi Motom

Is this question specific to Guides or a general D365 question?

Ryan

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