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NAV 2016 Web Client

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Posted on by UG Leader

Hi Team,

I have done a three tier installation for NAV 2016 and when i try to access the web client inside the server using the localhost and with private ip it is working fine. But when i try to access the web client using the public ip http://XX.XX.XX.XXX:portno/DynamicsNAV90/WebClient/it is will ask for user id and pwd and once i enter the credentials it is giving me error saying :

An error has occurred

A server error has occurred, and the content cannot be displayed. Refresh the page or open a new browser window.
Also when I checked in event viewer the error is : 'A server was not found at "Net.tcp://Server:7046/DynamicsNAV90/Service". Either the URL is incorrect or the server is currently not available'.
 
I tried to ping the server through my client and i am able to do that.
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  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 20,984 Super User on at
    RE: NAV 2016 Web Client

    Oh but this service is account is not added inside NAV, check if its already there? or you need to create one which have both access.

  • Community Member Profile Picture
    Community Member UG Leader on at
    RE: NAV 2016 Web Client

    Nitin, for login to the web client it is asking for user id and pwd and I am using the service account which is having all the rights

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 20,984 Super User on at
    RE: NAV 2016 Web Client

    Meantime can you please check if you have enough permission in SQL of that DB?

  • Nitin Verma Profile Picture
    Nitin Verma 20,984 Super User on at
    RE: NAV 2016 Web Client

    Please follow this

    community.dynamics.com/.../183258

  • Community Member Profile Picture
    Community Member UG Leader on at
    RE: NAV 2016 Web Client

    Still the error is same.

  • Nitin Verma Profile Picture
    Nitin Verma 20,984 Super User on at
    RE: NAV 2016 Web Client

    can you try to Publish a page in Page 810, and take that soap URL change the IP address and Port no. as yours and open that link in web browser?

  • Community Member Profile Picture
    Community Member UG Leader on at
    RE: NAV 2016 Web Client

    yes i did

  • Nitin Verma Profile Picture
    Nitin Verma 20,984 Super User on at
    RE: NAV 2016 Web Client

    Have you restarted the service?

  • Community Member Profile Picture
    Community Member UG Leader on at
    RE: NAV 2016 Web Client

    Hi Nitin,

    I made the changes as said by you but still the same error is displaying.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 20,984 Super User on at
    RE: NAV 2016 Web Client

    4532.Capture.JPG

    Hi shweta khunte,

    As per the image, please open the NAV administrator and make it TRUE as per the image, I think now it should work.

    Thanks

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