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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Duplicate Detection Ru...

Customer experience | Sales, Customer Insights,...

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Duplicate Detection Rule issue

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Posted on by Sachin Ligam

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Hi,

I am facing Duplicate detection rule issue.

I have 5 Duplicate detection rules on Lead entity.

"Detect Company name" is one of them where i have used the company field(Exact Match) to detect Data duplication.

When i update the company field in Lead entity and if there is other Lead records with same company name then duplicate detection rule works properly.

But at same time if i am updating any other field on same Lead record then it shows below error as do not have any Duplicate detection rule on the that field

Note:
IN UCI its giving an error.

In Web Client it is not showing any records.

Thanks!

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Yvonne C on at

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Need to re-pro and check trace log to figure out what cause the error. Suggest to raise a support ticket in Power Platform admin center ( https://admin.powerplatform.microsoft.com/support ) to engage Microsoft support to further investigate.

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