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voice of the customer configuration ?

Posted on by Microsoft Employee

HI,

I want to try the voice of the customer.however ,after i install it successfully, there is something wrong when i click the enable button.so i wonder do you know why. Appreciated.

6082.2043.QQ_FE564772_20170922113100.png

  • BusyIntelligence Profile Picture
    BusyIntelligence 552 on at
    RE: voice of the customer configuration ?

    Hi, still not working for you? I never managed to get it working on our sandbox environments, only on production. Maybe that's the case with you too?

    Kind regards,

    Maurits

  • RE: voice of the customer configuration ?

    Was the provisioning completed? it might take several minutes. You can check it on the Dynamics 365 Instance configuration page

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: voice of the customer configuration ?

    My VOC is 9.0.908.4.Actually, I install it from the administration and I enabled it from the VoC solution based on the guidance. I have no idea why this fault happen when I enable it.

  • jopx Profile Picture
    jopx 80 on at
    RE: voice of the customer configuration ?

    You can try to install a newer version of the Voice of the Customer solution - the "enabling" of the solution has changed meanwhile - take a look at jopx.blogspot.be/.../voice-of-customer-for-dynamics-365.html

    Kind regards,

    Joris

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