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Excel templates in Advanced Find not working after V9 upgrade

Posted on by 2,909

Anyone seeing this Excel templates not working and can't create template from Advanced Find?

From debugger:

CrashReport:

        FileName:/AdvancedFind/fetchData.aspx

        LineNumber:0

        Function:XrmCore.Commands.Export.generateExcelTemplateFlyout

        ErrorReport:CrmScriptErrorReport>

  ReportVersion>1.0/ReportVersion>

   OriginContext>XMLHandler/OriginContext>

   OriginCorrelationId>{7345e721-44e6-b296-c1a8-cae88790d3b5}/OriginCorrelationId>

  ScriptErrorDetails>

   Message>Object doesn't support property or method 'get_gridControl'/Message>

   ExceptionNumber>0/ExceptionNumber>

Categories:
  • Suggested answer
    antc Profile Picture
    antc 2,909 on at
    RE: Excel templates in Advanced Find not working after V9 upgrade

    This has been resolved in latest online update.

  • antc Profile Picture
    antc 2,909 on at
    RE: Excel templates in Advanced Find not working after V9 upgrade

    Also now getting this in Chrome Version 1710 (9.1.0.30) online Field Service but not in non Field Service Instances. In normal instances the excel template is working so appears to be a script issue where Field Service is installed.

    Already have a SR being investigated.

    0116.Capture.JPG

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Excel templates in Advanced Find not working after V9 upgrade

    Hi,

    I would suggest you to open a ticket to Microsoft support asap. I can reproduce this as well (V9.1)

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