Error while installing Dynamics 365 for Sales, Enterprise Edition App

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Posted on by meelamri

13,218 User Group Leader

Hello,

I got the error below while trying to install Dynamics 365 for Sales, Enterprise Edition App in my DEV instance.

Please help to resolve this issue, thank you.

Edit: Problem solved by Microsoft support.

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protc Microsoft Employee on at

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Hi Mehdi,

Thank you for your query.

From the error in the screenshot it looks like the Solution was not properly Exported to import and it is missing Required components.

Please try exporting the solution again to test import, the articles below should help

docs.microsoft.com/.../export-solution

docs.microsoft.com/.../create-export-import-unmanaged-solution

community.dynamics.com/.../exporting-managed-solutions

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meelamri 13,218 User Group Leader on at

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Hi,

I'm trying to install the App from admin.powerplatform.com.

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protc Microsoft Employee on at

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Hi Mehdi,

Could you please confirm you have correct permissions to install the App and if the issue persists please contact Microsoft support for assistance on this issue.

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meelamri 13,218 User Group Leader on at

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I used global admin to install my app.

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manojd 1,397 on at

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Hi Mehdi,

Can you confirm as how have you created this DEV environment? Is it trial or paid instance?

Are you sure its not a developer edition which is offered by Microsoft for single user under PowerApps

If it is single user Developer Instance then you can not install any of the Dynamics Apps on this environment.

Can you re-check the above mentioned points & confirm back and also if possible share the environment screen shot

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meelamri 13,218 User Group Leader on at

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Hi Manoj,

I use a paid instance. I was able to install the app in my UAT environment. I'm in touch with Microsoft to solve the problem. Thanks for your support.

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manojd 1,397 on at

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Thanks for your reply, do update here when you get the resolution for everyone's visibility

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meelamri 13,218 User Group Leader on at

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Problem solved by Microsoft. Some missing dependencies from Microsoft.

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Microsoft Dynamics ... 5 on at

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Hi Mehdi, Can you please advise which dependencies were missing and how to install them.

Thanks,

Mustafa

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