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Answered

Undo purchase receipt

Posted on by

Hi,

I'm facing problem while undoing purchase receipt. Here is the scenario: a receipt for a purchase order was posted and inventory was transferred to other location without invoicing. There was a need to cancel the order, hence the item was re-transferred to the original location. Now when I try to undo receipt, I get the error: Remaining quantity must be 'XX' in Item Ledger Entry: Entry No.='XXX', Current Value is 0.

How can this be solved?

  • TharangaC Profile Picture
    TharangaC 23,116 on at
    RE: Undo purchase receipt

    Please do open a new thread for your question.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Undo purchase receipt

    hi, did you solve your issue?... how did you do?

    thanks.

  • Verified answer
    Neville Foyn Profile Picture
    Neville Foyn 4,318 on at
    RE: Undo purchase receipt

    Hi,

    Yes once the stock has been moved or sold the system will not allow you to do the undo receipt, your best bet here is to credit the PO, in the process removing the stock (Return shipment on credit will need to be switched on in P&P Setup to have this happen automatically)

    Alternatively you can run a stock adjustment

    Cheers

    Nev

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