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Service | Customer Service, Contact Center, Fie...
Suggested Answer

My Active Cases-Filtering

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Posted on by 479
Hi,
 
Does anyone know if its possible to filter the My Active Cases view to filter on the email address of the Owner instead of the 'Owner Equals Current User'?
We are testing a plugin and need to be able to search for the email address of the owner instead of the owner.
 
Thanks
Ted
I have the same question (0)
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Hi,
    Owner column is one special lookup column, it can related to user and team table.
    So you can filter view through related table- user:

    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     

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