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Customer Service forum

Billing Contract

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Hi

I try to create a invoice from a service contract via "Invoice Contract" and I get the error: The currency of the record does not match the currency of the price list.

I checked and the contract, the company, the contact and the pricelist is set on currency "Euro". Furthermore the correct product pricelist is assigned to the customer. What did I miss?

When I manually create an invoice for the same company with the same pricelist all seems ok, but when I look at the word document, the field totalamount (and only the totalamount) is shown in the wrong currency. The extendedamount, totallineamount is correct. Seems to bee the same problem.

Any suggestions are appreciated.

Regards

Felix

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  • RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi,

    Check if you have any business rule/ workflows which are setting the currency on the invoice record. It is laos possible that some custom code is setting the currency.

    Hope this helps.

  • Community Member Profile Picture
    on at

    Hi Ravi

    Thank you for your answer. There is no custom code at all for this workflow. Any other ideas?

  • RaviKashyap Profile Picture
    55,410 Moderator on at

    Its strange. May be someone else have some idea.

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