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Billing Contract

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Posted on by Community Member

I try to create a invoice from a service contract via "Invoice Contract" and I get the error: The currency of the record does not match the currency of the price list.

I checked and the contract, the company, the contact and the pricelist is set on currency "Euro". Furthermore the correct product pricelist is assigned to the customer. What did I miss?

When I manually create an invoice for the same company with the same pricelist all seems ok, but when I look at the word document, the field totalamount (and only the totalamount) is shown in the wrong currency. The extendedamount, totallineamount is correct. Seems to bee the same problem.

Any suggestions are appreciated.

Regards

Felix

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Case Management

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RaviKashyap 55,410 on at

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RE: Billing Contract

Its strange. May be someone else have some idea.
Community Member on at

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RE: Billing Contract

Hi Ravi

Thank you for your answer. There is no custom code at all for this workflow. Any other ideas?
RaviKashyap 55,410 on at

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RE: Billing Contract

Hi,

Check if you have any business rule/ workflows which are setting the currency on the invoice record. It is laos possible that some custom code is setting the currency.

Hope this helps.