Duplicate Detection Rules

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Posted on by Rao Rapolu

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Hi,

I have published few duplicate detection rules in the D365 Online CRM. During the import, it fails on the duplicate records but not failing other users. Duplicate detection rule kicks off during the manual creation of records but not during the import. But for me it works perfectly.

any ideas?

Thanks

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Ben Thompson 6,350 on at

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What file format are you using to import the records? If you use XML or other formats rather than CSV Dynamic 365 will create a set of blank records and update the values afterwards so the duplication detection will not work.

To get duplicate detection working on import you need to import CSV files see ledgeviewpartners.com/.../dynamics-crm-importing-duplicate-detection for reference...

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