web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Adding a return to email link (<href = mailto) to a button or linked text in a marketing email

(0) ShareShare
ReportReport
Posted on by 10

Hi Friends, 

So I am creating a campaign and I want to include a "return to" email button or link at the end of the message (ideally a button). I have tried a simple mail:to, {{mailto:}}, and even hard coded it with an href, but upon testing it will just open a browser window, or won't do anything at all. 

Surely we cannot be the first to want to do something like this. Any suggestions? 

Thanks,
Courtney

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Hi cgTEL512,

    Please check the following thread:

    Insert an email hyperlink in an email template - Dynamics 365 General Forum Community Forum

  • cgTEL512 Profile Picture
    10 on at

    I've tried this, but every time you click the link in a test, it opens an empty browser and not a reply email.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi cgTEL512,

    I tested this and it can work fine.

    pastedimage1665129920606v1.png

  • cgTEL512 Profile Picture
    10 on at

    Not in a standard outlook email, I am creating a marketing email campaign through Microsoft Dynamics

  • smorse Profile Picture
    5 on at

    I've had a similar problem trying to add a mailto link to an image in a D365 marketing email. I can input the mailto url into the field or code, but as soon as I click any other fields it adds "https://" to my mailto link. This is probably why you're getting a browser window. You can create a button or, I believe, a hyperlink without having this happen, even though it's a similar input field.

    Would love a fix for this annoyance...

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 170 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 70

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans