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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Historic Analytics - s...
Service | Customer Service, Contact Center, Fie...
Answered

Historic Analytics - specify date range

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Posted on by Ruairidh1987 20

Hello

I'm new to using Omnichannel for customer service.

Within historic analytics in Omnichannel I would like to see stats for the month of October, however the duration option does not let me specify a specific time period, e.g. 1st - 31st October.

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    Community Member on at

    Hi Ruairidh1987,

    Unfortunately, it seems that you can't change Duration format. 

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