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Customer experience | Sales, Customer Insights,...
Suggested answer

Relate a full content block to a specific record

Posted on by
Hi,
 
Is it possible to relate a whole content block to a specific record when adding is to a marketing e-mail?
 
The scenario is this. We implement D365 Marketing for a theater. In an e-mail, they want to add a content block as a tip to a specific other play. The content of that block is all located on a record in Dataverse about that play. When a content block is added, I want the user to be able to select the play that the content block is about so that is 'grabs' all the content for that content block from the play record in Dataverse.
 
Thanks!
Marc
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Relate a full content block to a specific record
    Hi,
     
    Has the issue been solved?
    Have there been any updates? Please feel free to ask me if you have any questions!
    If it has been resolved, can you mark the response as an answer?
     
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Relate a full content block to a specific record
    Hi,
     
    Specified record dynamic fields can be added to the content block.
    And here I've added the Name field from the Play entity to indicate the name of the Play.
    You can add a text link that points to a specific Play record.
     
    The name of Play is automatically displayed in the body of the email. Users can skip to a specific Play record by clicking on the link.
     
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     

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