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Customer experience | Sales, Customer Insights,...
Suggested Answer

Hiding Apps from Specific Users

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Posted on by 15

Hello I am trying to hide some apps on our CRM based on a users security role, but it's still showing on that user's CRM when I login to his account, I already set the security roles in Settings > My Apps and then clicking on Manage Roles in the apps that I want to edit. Any help would be greatly appreciated!

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  • Suggested answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    Check if User is associated to any Team and Team has the same role which you specified in Model Driven App. And this is why user is still able to see app.

    Please mark my answer verified if i were helpful

  • Mohsin Ali Profile Picture
    3,634 on at

    Please make sure access to all security roles is revoked that your use bear in his profile.

    Helpful? Please mark my answer as verified.

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