15
Hello,
Is it possible to create a form in D365 in the customer support hub and use it in an external website? In that way we would like that a case is generated automatically in CS hub by submitting a form on an external website. I haven't found anything in the D365 documentation. https://docs.microsoft.com/en-us/dynamics365/customer-service/create-design-forms-customer-service-hub
If it's not possible to have a ready made form from D365, is it possible to use an API in this case?
Thanks,
Hi Mirotech,
Maybe you can create a power app portal:
External-facing websites that allow users outside their organizations to sign in with a wide variety of identities, create and view data in Microsoft Dataverse, or even browse content anonymously.
What are Power Apps portals? - Power Apps | Microsoft Docs
Or you can refer following link:
Embed forms on external websites (Dynamics 365 Marketing) | Microsoft Docs
#1
Muhammad Shahzad Sh...
51
Most Valuable Professional
#2
Ramesh Kumar
42
#3
David Shaw_UK
27
Share
Report
All responses (
Answers (
