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Finance | Project Operations, Human Resources, ...
Answered

Sales tax not displayed on Sales Invoice

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Posted on by

Hello, 

I'm facing a problem when exporting an invoice from Sales Order, It just showed me the total not including tax and total after tax. I don't have the details of amount posted for each sale tax code. 

Anybody know if I'm missing some set up on the form of account receivable ? Have you ever seen this issue before ? 

Thank you in advance for your help,

Best regards,

Chau

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  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    15,196 Super User 2026 Season 1 on at

    Hi chaupham,

    Can you elaborate how you export an invoice from Sales Order?

    Is it a posted SO that has not posted with sales tax?

  • Community Member Profile Picture
    on at

    Hello Alizera,

    thank you for your reply, it's an posted invoice, I have the amount of tax validated on invoice journal.

    When i print the invoice, i have the amount after tax, i don't have the details of tax.

    Thank you in advance for your help

    Best regards

  • Verified answer
    Alireza Eshaghzadeh Profile Picture
    15,196 Super User 2026 Season 1 on at

    Hi

    Can you check if the the invoice have posted with sales tax? You can check Posted sales tax or Totals.

    pastedimage1646044368783v1.png

    Please check the Origin amount and calculated sales tax amount,

    pastedimage1646044394144v2.png

    Do you use standard document view?

    pastedimage1646044508035v3.png

    I have tested in my standard environment and it shows the sales tax amount.

  • Community Member Profile Picture
    on at

    Hello,

    Yes I have the the exact same thing as you showed on the screen, I also use the standard "View" button, but unfortunately, I still don't have the tax amount . I will contact a technical consultant to see with him. May be it's related to the lay-out developed.

    Thank you again for your help.

    Best regards,

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    15,196 Super User 2026 Season 1 on at

    Yes.

    It is better to check with developer if you use customized layout for invoice print.

    I have tested via standard print config and I get sales tax amount on invoice print.

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