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ReportThis article, https://mbs.microsoft.com/customersource/northamerica/CRM/support/support-lifecycle/CRMSupport, needs to be updated to say that for Premier support you click on the link provided and THEN have to also click on the appropriate link if using only D365.
-- Then additional steps for what role is needed in the D365 Admin portal in order to create a ticket.
-- And also, after they have a role... the steps to open a ticket and what field NEEDS to be chosen as "Premier" to ensure that the ticket is opened as Premier Support ticket.
THIS IS VITAL TO ENSURE PREMIER CUSTOMERS KNOW HOW TO USE THE SUPPORT THEY HAVE. Thank you!
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