Hi all,
I'm having issues on setting up the customer portal with D365.
I've installed the Customer Self Service Portal 8.2.1.71 from the D365 Admin Center.
This creates a Portal tab within D365, and a portal Customer Self Service website, so it seems. Although I cant see the URL for site. I haven't been given any configuration screen for assigning a url, site name etc.
Now when I follow the docs, it asks me that within the Admin Center go to Instances > Portal Add-On > Manage. After filling out the Portal Details I get the following error:
An unexpected error has happened. Please try again or contact support. Error Id: 4000 6019f8a7-25d2-44cf-a705-527ad29d59b9
Can I clarify that within the D365 Admin Center, that the "Customer Self Service Portal 8.2.1.71" solution that is found under "Instances", is completely separate from the "Portal Add-On - NotConfigured" that is found under "Applications"
Has anyone had any success recently with installing the Portals through the D365 subscription?