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Getting help from Microsoft support without hassle.

Posted on by Microsoft Employee

I have been 'helped' by numerous technicians and have spent hours with them and yet it is hard to make contact.

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  • Johnny Gong Profile Picture
    Johnny Gong 6,482 on at
    RE: Getting help from Microsoft support without hassle.

    Hi Partner,

    Which way do you get support from MS in usual?Actually we raise the free service ticket from Office365 Admin Center or D365 Supporting Module left our phone or mail info. Their initial support time depends on the request severity. You could set high severity request if you confront with any tough issue.

    In addition, what’s your current question on D365 product? We are all glad to help you in forum.

    Best Regards

    Johnny

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 21,009 Super User 2024 Season 2 on at
    RE: Getting help from Microsoft support without hassle.

    Hi Flashdrive,

    This article covers various support options for Microsoft Dynamics 365 and Microsoft Dynamics CRM. If you are having trouble contacting support, it might be worth exploring other support avenues.

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