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Getting help from Microsoft support without hassle.

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I have been 'helped' by numerous technicians and have spent hours with them and yet it is hard to make contact.

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Adrian Begovich 1,032 Moderator on at

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Hi Flashdrive,

This article covers various support options for Microsoft Dynamics 365 and Microsoft Dynamics CRM. If you are having trouble contacting support, it might be worth exploring other support avenues.

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Johnny Gong 6,482 Moderator on at

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Hi Partner,

Which way do you get support from MS in usual?Actually we raise the free service ticket from Office365 Admin Center or D365 Supporting Module left our phone or mail info. Their initial support time depends on the request severity. You could set high severity request if you confront with any tough issue.

In addition, what’s your current question on D365 product? We are all glad to help you in forum.

Best Regards

Johnny

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