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process to send otp to customer from ms crm portal when new customer register

Posted on by Microsoft Employee

I have a requiremnt where when customer register himself from portal then otp should be sent to him with session of 5 minutes.

How can i achieve this? Do need to configure in crm or portal.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: process to send otp to customer from ms crm portal when new customer register

    Hi Mahender, i see username, but dont see password, where password get stored.

  • Suggested answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: process to send otp to customer from ms crm portal when new customer register

    Hi,

    You can get phone number of the user and pass this to CRM and there you can use SMS integration to send OTP, further can validate that OTP when submitted by user from portal.

    Also did you check this: crmhub.blogspot.com/.../Registration-process-through-OTP-D365-Portal-ADX-Studio-Portal.html

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