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Customer experience | Sales, Customer Insights,...
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Error adding and saving information and contacts

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Error code happens when adding a contact to the CRM what does this Mean? 

An unexpected error occurred from ISV code.

Error code: 0x80040224Session Id: f18be78a-a594-463c-a691-b21122da22ccActivity Id: d7e64454-75c7-46dc-90c4-85f10580de7cTime: Tue Apr 05 2022 16:02:12 GMT-0500 (Central Daylight Time)Download Log File
OK
All help is welcome
  • Verified answer
    Bipin D365 Profile Picture
    Bipin D365 28,961 Moderator on at
    RE: Error adding and saving information and contacts

    HI,

    Have you tried downloading log to see the detailed error?

    Also, please check Plugin trace log for any plugin failure error. You can also verify the system jobs for any error.

    If above mentioned approach does not help then you should lodge microsoft support ticket .

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

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