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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Issues with Dynamics 365 trial

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Posted on by 4
Dear Team, 
             I am looking for signing up to the Dynamics 365 trial. However, I get the following error message.  
I have the same question (0)
  • Daniyal Khaleel Profile Picture
    752 Most Valuable Professional on at

    Issue with Dynamics 360 contact center terial

    🎯 Recommended steps:

    • You may already have an existing Dynamics app trial in your tenant or reached the quota of active trials.

    • Attempting a second trial for the same app will fail

    • You’re likely encountering a signup block due to one or more of these:

    • browser issues,

    • Use a fresh browser in private mode (try different one if needed).

    • Use a new work/school Microsoft 365 or Entra account where you are tenant admin.

    • If verify fails, try mobile signup using a new mobile number on personal mobile data.

    • If still blocked, escalate to Microsoft support or use support phone lines.

    • email/tenant eligibility,

    • phone verification,

    • existing trial or regional policy.

  • Suggested answer
    Syed Amir Ali Profile Picture
    179 on at

    Hey,

    The error "We are unable to sign up for the trial at this time. Please try again later. Error ID: 21dd2a4e-e305-43f7-a255-516fa1e5b2c0" usually appears when the trial limit has been reached. If that's not the case for you, try clearing your browser cache or using an incognito/private window. Additionally, ensure you're signing up with a work or school account, not a personal Microsoft account like Outlook.com

    Kindly mark my response as "Verified" if it resolved your query.

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