Where do you set the Social Listening Administrator role

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Posted on by Community Member

We have just got access to social listening and want to set users up. My O365 administrator has given me a licence but I don't appear to be the Social Listening Administrator role. I am admin in CRM but not Social Listening but we can't see how we assign this role.

Any suggestions as to how we define the Social Listening Administrator role permission?

Thanks in advance.

Ian

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Social Listening

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scottcoug on at

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RE: Where do you set the Social Listening Administrator role

What if your O365 Admin is not licensed for Social Listening? Our O365 Admin does not have the license, so how do we assign the Social Listening Administrator role to a non O365 administrator? Thanks for your help.
Community Member on at

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RE: Where do you set the Social Listening Administrator role

Thank you very much - problem solved.
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popujol 655 on at

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RE: Where do you set the Social Listening Administrator role

Hi Ian,

I think your 0365 Administrator should open Social Listening -- > Settings --> User Management.

There he find you among all the SL users and setup the appropriate among predefined rights for SL.

Does it help ?

Regards,

PO