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Dynamics 365 Community / Forums / Dynamics 365 general forum / email server synchroni...
Dynamics 365 general forum

email server synchronization

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Posted on by MarwaSaleh 10

Hi,

Our organization is planning to use Microsoft Dynamic 365 version 8.2 on prem.

The servers are already created and CRM is installed. I have only access our organization instance through the browser.

We don’t have IFD configured and we don’t have certificate installed.

I was trying to configure email server synchronization with exchange (on prem). I have found that I need SSL certificate to configure server side synchronization.

I am worried that even after I get our admins to install SSL certificate in CRM that I will find another issue.

Is there any other pre-requisites that is required to use CRM server synchronization? For example do I need IFD ( the company policy force us to use VPN for remote user s and don’t allow exposing our CRM to the internet)? Is there any other component that needs to be installed?

Can someone provide a check list for CRM server synchronization?

 

Thanks

Marwa

  • MarwaSaleh Profile Picture
    MarwaSaleh 10 on at
    RE: email server synchronization

    Hi Judy,

    Thanks for your reply.

    for the mass marketing email did you mean if we don't have IFD deployment we can not do mass email for marketing even if we are using exchange? and if yes can give more explanation why?

    Thanks

    Marwa

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: email server synchronization

    Hi,

    As I know, if there is only one domain for all servers, and that an IFD (Internet Facing Deployment) isn't needed.

    This approach requires an on-premise Exchange 2010 or greater server using the Exchange Web Services protocol.  It does not work if SMTP and POP3 protocols are intermixed with Exchange.  It also does not work for the creation of mass email marketing campaigns.  

    Hope it helps.

    BR,

    Judy

  • bac26 Profile Picture
    bac26 2,268 on at
    RE: email server synchronization

    These 2 articles tells you everything you need to know..

    technet.microsoft.com/.../mt622062.aspx

    technet.microsoft.com/.../dn832121.aspx

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