Notifications
Announcements
No record found.
We recently started experiencing a prompt for credentials upon clicking on the Dynamics 365 app in Outlook and this prompt has the title 'Desktop App Web Viewer'. How do we turn this off/uninstall it? Thanks!
Hello Kryptonptf6,
In regards to the Desktop App Web Viewer, this is the process that allows the App for outlook and many other apps in outlook to open and run. This has recently had some issues with performance however and the Office team is now deploying a new process called WebView2. Currently this has been deployed to the Production channel, 50% of Current Channel and will be deployed to the Monthly Enterprise channel on 4/14/2021.
If you open up outlook > click file > account settings > you will see whether you are on the Production channel, Current channel or Monthly Enterprise Channel.
You could also install the webview2 runtime here: Webview2 - Microsoft Edge Developer
This issue would be likely be present in any app that is trying to be deployed from Outlook. Could you show a screenshot of the credential prompt? And are you using Exchange Online or Exchange on-prem?
Thanks,
Tyson
Note. If you are installing the runtime from the link above. If you select the Evergreen Bootstrapper it will download and install in one process:
This is very useful, thank you.
Idk I got it in the location settings and I have windows 11 and Idk what it is.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Tom_Gioielli 70 Super User 2025 Season 2
Gerardo RenterÃa Ga... 43 Most Valuable Professional
Daniyal Khaleel 32 Most Valuable Professional
