Desktop App Web Viewer

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Posted on 1 Apr 2021 19:49:10 by kryptonptf6

We recently started experiencing a prompt for credentials upon clicking on the Dynamics 365 app in Outlook and this prompt has the title 'Desktop App Web Viewer'. How do we turn this off/uninstall it? Thanks!

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kailando 5 on 02 Aug 2022 at 01:49:24

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RE: Desktop App Web Viewer

Idk I got it in the location settings and I have windows 11 and Idk what it is.
TimMeans 15 on 22 Sep 2021 at 14:45:19

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RE: Desktop App Web Viewer

This is very useful, thank you.
Tyson Bosse on 05 Apr 2021 at 17:40:08

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RE: Desktop App Web Viewer

Note. If you are installing the runtime from the link above. If you select the Evergreen Bootstrapper it will download and install in one process:

Thanks,

Tyson
Tyson Bosse on 05 Apr 2021 at 14:41:48

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RE: Desktop App Web Viewer

Hello Kryptonptf6,

In regards to the Desktop App Web Viewer, this is the process that allows the App for outlook and many other apps in outlook to open and run. This has recently had some issues with performance however and the Office team is now deploying a new process called WebView2. Currently this has been deployed to the Production channel, 50% of Current Channel and will be deployed to the Monthly Enterprise channel on 4/14/2021.

If you open up outlook > click file > account settings > you will see whether you are on the Production channel, Current channel or Monthly Enterprise Channel.

You could also install the webview2 runtime here: Webview2 - Microsoft Edge Developer

This issue would be likely be present in any app that is trying to be deployed from Outlook. Could you show a screenshot of the credential prompt? And are you using Exchange Online or Exchange on-prem?

Thanks,

Tyson