Hi all,
I am pretty new to D365 portal and trying to add an attachment to knowledge articles
I followed the instruction at the following link but failed https://community.dynamics.com/crm/b/microsoftdynamicscrmsolutions/archive/2016/08/17/crm-portal-and-sharepoint-integration
Do you guys have any other suggestions?
After configuring as in above instruction, I cannot add attachments to KA in CRM on Customer service hub
Hi Hantt,
I feel the following website would answer your question: docs.microsoft.com/.../display-file-attachments-knowledge-article
Including a visual of the above link: community.dynamics.com/.../219886
Hi Hantt, this is the Microsoft Social Engagement forum. I think you probably want to ask this question in the Microsoft Dynamics CRM Forum
Hi Hantt,
Were you able to add attachments to the article content?
I am able to attach attachments to the article using the Notes entity. But I need to add attachments to the content/description of the article itself (as a hyperlink).
For instance: Download the manual using this link.
Hey - did you ever find resolution for this?
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