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Contact Social Media Posts

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Posted on by Community Member Microsoft Employee

Hi!

I have a requirement where I need to incorporate individual social media accounts into Contact forms. 

Basically, in our scenario, each contact is a customer profile. What has been requested is whether it would be possible to have a section on the form where the contacts' recent posts from their social media accounts are displayed. (insta, twitter, facebook etc,)

I have explored functionality within the social engagement piece but it's not designed for this really. Please could anyone advise how this could be best achieved?

Thanks


Ruth

Categories:
Customer Service
  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Contact Social Media Posts

    Hi,

    maybe you should take a look at this:

    https://www.insideview.com/

    www.insideview.com/microsoft-insights

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