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Suggested answer

Open Attachments

Posted on by 265

Hi Everyone,

When we click attachment open button, attachments are not downloading instead it is opening in the same browser.

Issue is if we click back it will lead to the Overview page.

Can any one please guide, how to download attachments instead opening in the same browser.

Thanks in advance.

Best Regards,


  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Open Attachments

    Hi Naveen,

    I have this issue in a Google Chrome browser. It is related to a browser setting that seemingly cannot be fixed (bug). Try to use one of the MS browsers instead and you should get a download notification.

    Best regards,


  • MATTGUO Profile Picture
    MATTGUO 22,296 on at
    RE: Open Attachments

    Hi Naveen,

    Please try opening attachment in different browser or resetting your browser.  

  • Sukrut Parab Profile Picture
    Sukrut Parab 71,643 Moderator on at
    RE: Open Attachments

    When I am opening in my environment its automatically downloading the file. Check your browser settings . Also did you try to attach new document and try to open it ?

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