Skip to main content

Notifications

Announcements

No record found.

Dynamics 365 general forum

XRM Licencing implications

Posted on by 60

We have many CRM's and applications and I'm trying to add business value by adopting a Dynamics first strategy. 

I have identified many uses for Dynamics, however im very confused about the licensing implications. 

Say for example I work in a educational establishment so would have Staff, Students and Public potential Xrm users. 

We have licensing set-up for a number of Dynamics users already but I would wish to create additional solutions for students, Staff and public to use. 

These solutions would be largly using Portals or web pages for example a web form to capture noise complaints from students to be used by the public, staff form to report on IT issues, student form for students to request a new ID badge.

Im aware one portal can be used per Customer Engagement plan - We have this utlised already (a Adx one self hosted in Azure). So how about additional portals / pages ? - What is a portal one/form many forms? 

Also I would envisage flows and such like for certain activities however we are advised we can't use multiplexing - i.e creating a flow to upload a ID badge for a student for example. 

Any information would be greatly appreciated...

  • StefanS365 Profile Picture
    StefanS365 3,573 Most Valuable Professional on at
    RE: XRM Licencing implications

    Hi there,

    A new licensing model will be introduced per 1st October.

    cloudblogs.microsoft.com/.../

    You will able to choose between the first party apps of Dynamics 365 or build your own solutions on CDS including Portals with PowerApps licenses: crmkeeper.com/.../

    So it's good to know what kind of applications you're going to need for the different user groups like staff, students and public.

    Just stay tuned and follow the posts.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans