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Customer Insights - Journeys forum
Answered

Export to excel not visible in Real Time Marketing

Posted on by 104

Hi folks,

Does anyone know why there's no export to excel option in Real Time Marketing, ig on te Journey table?

(I have the admin role and the excel export button is available on other tables , eg Contacts or Accounts)

Thanks in advance!

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  • JDG Profile Picture
    JDG 104 on at
    RE: Export to excel not visible in Real Time Marketing

    Thanks for your response. Good to see I'm not the only one experiencing this. The export to excel option is still available in the Advanced Find, but since we recently turned on the Modern Advanced Find, it's no longer directly available.

  • Verified answer
    Leco Lv Profile Picture
    Leco Lv on at
    RE: Export to excel not visible in Real Time Marketing

    Hi partner,

    I also found in my Realtime marketing that there is no export and import functionality, which I think may be by design and an unsupported feature. I tried looking for relevant Microsoft documentation, but find nothing.

    pastedimage1670554340358v1.png

  • JDG Profile Picture
    JDG 104 on at
    RE: Export to excel not visible in Real Time Marketing

    Of course, I'm in the Marketing app, area Real Time Marketing and clicking on Journeys under Engagement.

  • Suggested answer
    RE: Export to excel not visible in Real Time Marketing

    Hello JDG - could you please specify what page in the application experience you're wanting to export from?

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