Automatically phone call activity creation from 3rd party https based application and display created activity with in iframe

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Posted on by Narayana Swamy S

Hi,

I am new to Dynamics 365 and would like to automatically phone call activity creation from 3rd party application by clicking a button called "Phone call" and open the created phone call activity (Dynamics 365 application) with in 3rd party application inside the iframe.

Kindly guide us what are the basic steps to be followed to achieve above requirement.

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Customer Service

Activities