Not able to access sandbox

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Posted on by Celia Hcq

Hello all,

I am a user trying to get the MB-210 certification, and following the self-paced training about D365 Sales.
I tried to access a sandbox during the unit 6 (manage opportunities), but the sandbox did not open and the message /you need someone to give you an access to a license/ appeared.

I am confused, I thought that the whole learning path was free for users who want to learn & train themsleves, is it not the case? Do we need to purchase D365 Sales in order to learn and get the certification?
The other sandbox that I saw in a course before was accessible for free.

Many thanks for your help on this, I would really like to get my certification!

Best regards,
Célia

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Sales

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Leah Ju Microsoft Employee on at

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Not able to access sandbox

Hi，

Perhaps you could try checking the subscription as described below：

https://learn.microsoft.com/en-us/training/support/faq?pivots=sandbox#what-if-im-not-in-the-right-subscription
Celia Hcq 2 on at

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Not able to access sandbox

ok, thank you Leah, so it confirms what I thought.

So would you be able to help me? The main question was more: how can I open this sandbox while the message is displayed that someone needs to give me a license to be able to open a sandbox? I am unable to access it.

I am blocked in my learning, I can't open the sandbox because of this message.
Suggested answer

Leah Ju Microsoft Employee on at

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Not able to access sandbox

Hi,

No, it doesn't cost you anything.

The following link has details:

Microsoft Learn frequently asked questions (FAQs) | Microsoft Learn