Hi Mates,
We are using AX 2012 R3.
If a transaction is voided on POS, the stock of selected item remains reserved. What can be issue?
For example, we have an item x121267 having stock of 1unit at a retail store. If we select this item for price check in POS and later on void this transaction then this 1 unit remains reserved i.e. the available stock becomes 0 which is wrong.
On the backend, we have identified that the entrystatus of transaction in retailtransaction table is updated to void but no impact on transactionstatus in retailtransactionsalestrans table.
How to rectify this, any idea?